Safeture Support

Turn on your location settings on your Android phone

Why should I allow positioning in the Safeture Mobile Application?

In order to receive relevant alerts based on your location, you need to always allow the Safeture mobile application to use your location services. If your organization has integrated the Safeture Platform with an assistance provider, always allowing the Safeture Application to use your location will enable the assistance provider to help you wherever you are, when you are in need of assistance.

For full privacy, location settings can always be changed in the mobile application. In the mobile application, you can decide to switch off the services of the app (i.e. completely turn off notifications and positioning), or you can switch off exact positioning (i.e. decide only to provide information on what City or Region/State you are located in). 

1. Navigate to your phone’s settings

2. Click on privacy

3. Click on Permission manager

4. Click on Location

5. Locate and click on Safeture in the list of apps

5. Select Allow all the time

To get proper real time alerts and personalized incident feed you must have location access set to allow all the time.