Safeture Support

Invite app users to the platform

1. Click on “Users” in the web portal menu


2. Locate the Users widget

2a. If you wish to add users one-by-one (recommended when adding only a few users) click “Invite Users”.

If you choose this path, please proceed to step 3a and continue with the a-path of this guide.

2b . If you wish to import multiple users at the same time (recommended when adding many users) click “Import Users from Spreadsheet”.

If you choose this path, please proceed to step 3b and continue with the b-path of this guide.


3a. Fill in the mandatory information

  • Subscription

Select the subscription you wish to connect the app user to.

If you want to add the user to more than one subscription, please contact support.

  • Email address

3b. Download and fill in the spreadsheet template

Download the spreadsheet template either as an Excel file or Google Sheets.

After downloading the template:

  1. Fill in the information about your app users in the spreadsheet.
  2. Highlight and copy all rows and columns, including field names, from the spreadsheet.

4a. Fill in the remaining information

The following steps are preferred for optimal performance.

  • Phone number

Start with the area code without the “+”. Example: 46701234567 for Sweden.

  • First name
  • Surname
  • Gender
  • Nationality
  • Passport Number
  • Home Regions

Home regions are used to define traveling and non-traveling users. When a user is located within a selected home regions, they will be labeled as “home”.

Click here to learn more about home regions.

  • Department
  • Line Manager
  • Job title
  • Group
  • Tags
  • Facility connections
  • Address (address, zipcode, city, state, country)

4b. Paste the information from the spreadsheet

Paste all rows and columns, including field names, from the spreadsheet here.


5a. Add to table and invite user/-s listed

Click the green button “Add to table”.

Check that the information you entered is correct. If not, click edit, change the information and save the changes by clicking edit done.


5b. Make any final edits before inviting users.

Check the information and potentially correct any errors from the import and finish by clicking “invite users”.

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