Safeture Support

Other Features

Is the app available in other languages?

Safeture is available in a variety of system languages that have an impact on the static content of the platform – i.e. menus and similar content. The supported system languages are the following:

  • en – English
  • fi – Finish
  • sv – Swedish
  • de – German
  • es – Spanish
  • fr – French
  • pt – Portuguese
  • ja – Japanese
  • zh – Chinese (Simplified)

The platform has an automatic machine translation feature which currently allows the user to read dynamic information in many different languages. Dynamic content includes Alerts, Country names, Country Information, Medical Information, Covid19 data.

Dynamic content on web portal and for the app supports the following machine-translated languages:

  • ar – Arabic
  • bn – Bengali
  • bg – Bulgarian
  • zh – Chinese (Simplified)
  • zh-T W – Chinese (Traditional)
  • cs – Czech
  • da – Danish
  • nl – Dutch
  • tl – Filipino
  • fi – Finnish
  • fr – French
  • de – German
  • el – Greek
  • iw – Hebrew
  • hi – Hindi
  • hu – Hungarian
  • id – Indonesian
  • it – Italian
  • ja – Japanese
  • jw – Javanese
  • ko – Korean
  • lv – Latvian
  • lt – Lithuanian
  • ms – Malay
  • mr – Marathi
  • no – Norwegian
  • pl – Polish
  • pt – Portuguese
  • pa – Punjabi
  • ro – Romanian
  • ru – Russian
  • sk – Slovak
  • sl – Slovenian
  • es – Spanish
  • sv – Swedish
  • ta – Tamil
  • te – Telugu
  • th – Thai
  • tr – Turkish
  • ur – Urdu
  • vi – Vietnamese

What is a push welcome message?

Once a user crosses a border to another country, the system will generate a welcome message and send it either as an SMS or as a push notification. Clicking the notification will present the user with relevant country information.

How do you guarantee that SMS messages get through to the user?

Safeture has researched and implemented an advanced SMS routing engine for the benefit of its subscribers. The implementation of this solution is proprietary, but the system works in such a way that when a Red Alert is sent to a user (always by SMS when the user is traveling abroad), it uses multiple routes that are dynamically adapted to the current status of the global mobile operators’ interconnections to maximize the chance of the user receiving the SMS.