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Enable email parsing error notifications

This guide is written for Administrators.

Last updated: March 12, 2024

What is email parsing?

Safeture provides an option to integrate travel booking data by sending booking confirmations to a dedicated email address. These emails will automatically be parsed to retrieve both booking and traveler data, and the system will try to connect this data to existing Safeture end users.

This feature gives both end users and TMCs/Stakeholders the ability to integrate booking data into the Safeture Platform without any major integration work or technical expertise.

What are email parsing error notifications?

With the new error notifications, you will stay informed of any failed attempts to integrate travel data through email parsing. Safeture performs a check, and if any of the parsed travel data is incorrect, both the user sending the parsing email and the administrators (if enabled) for that account will get an error notification email. This email contains information presenting the cause of the error so that it can be corrected. 

Follow the steps below to activate the email parsing error notifications as an Admin in the system.

Click on your user name and “settings”

In the top-right corner of the web portal, you will see your user name. Click on it to unfold the menu and later click on settings to navigate to the user settings page.

Email subscriptions

Scroll down to notification settings and click on email subscriptions.

Activate email parsing issues

Locate ‘Email parsing issues’ in the list of subscriptions, and activate it. Finish by clicking on Save.